Shipping policy
Welcome to ThachaGear.com! We're thrilled to have you as a customer and are dedicated to providing you with the best shopping experience. Please review our shipping policy below to better understand how we handle shipping for your orders.
Shipping Methods and Costs
Free Shipping: We offer free standard shipping on all orders over $99 (before tax and after any applicable discounts). No coupon code is required for free shipping, as it will be automatically applied during checkout.
Flat Rate Shipping: For orders under $99, we charge a flat shipping rate for orders with a total under this amount. This rate applies to standard shipping within the United States only.
Medium sized-items such a decoys and larger items requiring freight fall outside the scope of our Flat Rate Shipping and will have additional shipping fees based on the final volume and destination of your order.
Please note that Free Shipping cannot be combined with orders that use coupon or discount codes.
Shipping Destinations
We currently ship to addresses within the United States. We do not offer international shipping at this time. We apologize for any inconvenience this may cause.
Shipping Timeframes
Orders are typically processed and shipped within 1-2 business days after being placed. Once shipped, standard shipping may take 3-7 business days, depending on your location. Please note that these timeframes are estimates and may vary due to carrier delays or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package on the carrier's website.
Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer service team immediately. We will work with the carrier to resolve the issue as quickly as possible.
Changes and Cancellations
If you need to change or cancel your order, please contact our customer service team as soon as possible. We cannot guarantee changes or cancellations once an order has been processed for shipping.
By placing an order on Thachagear.com, you agree to our shipping policy. We reserve the right to update or modify this policy at any time without prior notice. Please review the shipping policy periodically to stay informed of any changes.
For any questions or concerns regarding our shipping policy, please contact our customer service team at info@thachagear.com. We're here to help and ensure you have an enjoyable shopping experience.